Privacy Policy
At Pilban Actual, S.L., we are committed to protecting the privacy of everyone who visits our website and uses our services. This Privacy Policy explains how we collect, use and protect your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and the applicable Spanish data protection legislation.
1. Data Controller
Company: Pilban Actual, S.L.
Tax Identification Number (NIF): B64346182
Registered Address: Passeig Marítim de la Barceloneta, No. 1, 08003 Barcelona, Spain
Reservations: reservas@barraca.es
Administrative enquiries: contabilidad@barraca.es
2. Personal Data We Collect
We may collect the following personal data when you interact with us:
Full name.
Email address.
Telephone number.
Reservation details.
Information voluntarily provided through our contact forms.
IP address, browser, device information and browsing data collected through cookies (please refer to our Cookie Policy).
We do not intentionally collect any special categories of personal data.
3. Purpose of Processing
We process your personal data for the following purposes:
To respond to enquiries submitted through our website.
To manage restaurant reservations made online or through any of our available booking channels.
To respond to questions, suggestions or complaints.
To communicate with you regarding our services.
To comply with legal, accounting and tax obligations.
To improve the performance and user experience of our website.
To send marketing communications only where you have provided your consent or where permitted by applicable law.
4. Legal Basis for Processing
We process your personal data on one or more of the following legal grounds:
Your consent.
The performance of a contract or pre-contractual measures.
Compliance with legal obligations.
Our legitimate interests in improving our services, ensuring website security and providing appropriate customer service.
5. Data Retention
Your personal data will be retained only for as long as necessary to fulfil the purposes for which it was collected.
Afterwards, where required by law, the data will be securely stored for the applicable statutory limitation periods before being permanently deleted.
6. Data Recipients
Your personal data may only be disclosed where necessary to:
Comply with legal obligations.
Service providers that support our business, including website hosting, website maintenance, reservation systems, email services and other technology providers acting as data processors under the appropriate contractual safeguards.
We do not sell or share your personal data with third parties for commercial purposes.
7. International Data Transfers
As a general rule, we do not transfer personal data outside the European Economic Area (EEA).
However, some of our technology providers may process data outside the EEA. Where this occurs, such transfers will only take place where appropriate safeguards have been implemented in accordance with the GDPR.
8. Your Rights
Under applicable data protection legislation, you have the right to:
Access your personal data.
Request the correction of inaccurate data.
Request the deletion of your data.
Object to the processing of your data.
Request the restriction of processing.
Request data portability.
Withdraw your consent at any time where processing is based on consent.
To exercise any of these rights, please contact us at:
If you believe that your personal data has not been processed in accordance with applicable legislation, you have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos – AEPD) or with your local supervisory authority within the European Union.
9. Security Measures
Pilban Actual, S.L. implements appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access.
10. Cookies
This website uses first-party and third-party cookies to ensure the proper functioning of the website, analyse browsing activity and improve the user experience.
For further information, please refer to our Cookie Policy.
11. Third-Party Websites
Our website may contain links to third-party websites. Pilban Actual, S.L. is not responsible for the privacy practices or content of those external websites.
12. Changes to this Privacy Policy
Pilban Actual, S.L. reserves the right to amend this Privacy Policy whenever necessary to reflect changes in legislation, legal requirements or the operation of this website.
The latest version will always be available on this page.
To learn more about this, check out our article “ Creating a Privacy Policy ”.